Refund Policy

Due to the nature of the products sold, the following will apply:

LIVE STREAM ORDERS:

  1. Once orders are fulfilled (pulled/opened/etc) during the LIVE, we are unable to offer any refunds.
  2. Prior to fulfillment, cancellations will be accepted, however the following will apply:
      • Please note that a 10% transaction fee will be deducted from your refund amount to cover all fees associated with the original and refund transactions.

    STANDARD ONLINE ORDERS:

    1. Once online orders are processed and shipped, returns will be considered on a case by case basis (no guarantee of acceptance).
    2. Prior to fulfillment, cancellations will be accepted, however the following will apply:
        • Please note that a 10% transaction fee will be deducted from your refund amount to cover all fees associated with the original and refund transactions.

      IN PERSON STORE PURCHASES:

      1. ALL SALES FINAL
      2. Once items leave the store, returns/exchanges will NOT be accepted.
      3. Prior to departure, refunds will be accepted, however the following will apply:
          • Please note that a 10% transaction fee will be deducted from your refund amount to cover all fees associated with the original and refund transactions.